Excellent service - Maria and her team were prompt, professional and efficient. Always easily reachable - even out of hours (thank you Lilian). Made the process of house purchase less stressful. Happy to recommend
Faultless. Phones answered in person within a few seconds. Emails responded to promptly, generally within an hour or so and always within 24 hours. Unflappable when I was panicking! Sale of freehold and purchase of leasehold dealt with within 8 weeks. Cash in my bank account on day of completion. Thanks to Humzah, Maria, Shauna and Larissa.
I used Peter Way at McMillan solicitors to negotiate a deal to sell my property to a developer utilising an option agreement. Unfortunately I made a poor choice. The last straw came when at 12 months into the agreement I asked Peter if we were in fact still in contract as I was unsure. After 4 weeks he replied to my query by saying that the developers solicitor was ignoring him and that I should contact them myself to find out where I stand. UNBELIEVABLE, why was Peter even paid! Maybe he should of payed me as he asked me to do his work. And he still could not answer the question. As I said, that was the last straw, I then changed Solicitors to finish the sale of my house. Subsequent advice has also highlighted how poor the advice given on drawing up the option agreement was. I will certainly not be recommending this Solicitors to friends or family.
We would like to thank Humzah Sherwani for all his help and advice with the sale of our house and the purchase of our new one. I was able to speak to him when I had concerns and he responded to our email queries straight away. The necessary searches were processed thoroughly and the documentation required was clearly presented. We would have no hesitation in recommending him 100% and would definitely use this solicitors again :-)
Honestly, I don't know what to think about their service when it comes to house conveyancing. They have got my case for around two weeks now and since then I am completely unable to get an update on it.
The only thing I have been told was that my papers are sitting on Peter's desk. I can't contact Peter directly nor get any information about when my case will be conducted. The seller's estate agent also contacted them multiple times without result.
I came to them based on good reviews I saw here, but now I feel completely left out. It feels like they are not interested enough in solving my paperwork.